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Wages & Training for Your Apprentice

By: Emma Jones - Updated: 14 Mar 2018 | comments*Discuss
 
Training Training Services Staff

As an employer an apprentice can benefit your company by bringing in new skills to fill shortages, increasing productivity and boosting motivation. You need to reward these benefits by treating your apprentice fairly.

You should put in place good training services so that they can get the most out of their time with your company. You also need to pay them a fair wage that reflects the work they are doing and meets industry standards.

What You Need To Provide

As an apprenticeship provider you have made a commitment to train and guide your apprentice as they learn the ropes of the industry. To do this you need to provide them with planned, structured training services that will help them learn on the job.

The training services should be practical, logical and reflect the level and content of their college work. You also have a commitment to treat them fairly as an employee. This means paying them a fair wage in lines with industry standards as well as giving them the same benefits and entitlements as the other staff.

Wages

Although any apprentice that you take on will obviously still be training, they will also be working for your company and providing a service. Because of this, and out of fairness, you need to offer them a fair wage.

The minimum that you can pay them is £95 a week but this is very low and it would be better to give them a salary in line with industry salaries for an entry level job. You will pay their wages in the same way as you would any other employee, deducting tax and national insurance.

Training

The on the job training that you provide for your apprentice is an important part of their apprenticeship and you need to take time to plan it. It should tie in with their day to day responsibilities and teach the skills that they will need in the industry.

Any staff training is an asset to your company and will help keep you ahead of your rivals. Use the training to mould your apprentice into what your company needs and complement what they are learning at college so that they can progress.

Progression

An apprentice is joining your company to learn and gain more experience in their chosen job. The wages that you offer initially and the training programme that you put in place will reflect this.

As they progress, gain more experience and become more of an asset to the company you may want to consider increasing their wages to reflect their progress. Similarly, as they learn more skills the training services may need to be adjusted so that they still offer the apprentice what they need at that stage of their development.

As a company you have a commitment to give your apprentice fair wages and training that reflect their experience and progress. These may shift overtime and you need to be flexible about adjusting the training plan and increasing their wages as they become more integrated into the company.

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Featherdown - Your Question:
Hi, I am on a modern apprenticeship and in my late 40s. I signed on with a company, attended and passed my exams so as far as the industry is concerned I am qualified. The company requires additional evidence of my competency via a portfolio. I should have been signed off and my pay uplifted to that agreed in our contract over two months ago but as the company hadn't planned properly it had insufficient qualified mentors available (a company requirement). The company acknowledged its failings so decided that it would automatically uplift the pay of those qualified with the completed portfolio. It decided that it would limit the date to a start date that was 10 days after I joined. I currently work over 10 hours per day drive over 100 miles per day to find a qualified mentor who has the capacity to mentor me for the remaining portfolio jobs. I feel very angry and frustrated because those who started after me and my cohort and may not have the experience we have had their pay uplifted whilst we flop around waiting for them to find suitably qualified mentors. I have queried this with HR and they said that they need to draw a line for the uplift and this is were they decided it needed to be. I find this very peculiar as my cohort and I are the first of their new style apprenticeships so it would seem logical and fair to start with us and apply the rules. What can I do to get them to reconsider their decision as it is clearly not fair. What does the law say?

Our Response:
If you feel you have been treated unfairly, and if you’ve tried solving a problem or concern informally by talking to your manager but you’re not satisfied, your next option would be to make a formal grievance complaint in writing, please see link here . Unfortunately, this is the only advice we can offer, as we cannot comment on the actions of your company. However, ACAS may be able to advise further on this.
AnApprenticeship - 15-Mar-18 @ 11:50 AM
Hi,I am on a modern apprenticeship and in my late 40s.I signed on with a company, attended and passed my exams so as far as the industry is concerned I am qualified.The company requires additional evidence of my competency via a portfolio.I should have been signed off and my pay uplifted to that agreed in our contract over two months ago but as the company hadn't planned properly it had insufficient qualified mentors available (a company requirement).The company acknowledged its failings so decided that it would automatically uplift the pay of those qualified with the completed portfolio.It decided that it would limit the date to a start date that was 10 days after I joined.I currently work over 10 hours per day drive over 100 miles per day to find a qualified mentor who has the capacity to mentor me for the remaining portfolio jobs.I feel very angry and frustrated because those who started after me and my cohort and may not have the experience we have had their pay uplifted whilst we flop around waiting for them to find suitably qualified mentors.I have queried this with HR and they said that they need to draw a line for the uplift and this is were they decided it needed to be.I find this very peculiar as my cohort and I are the first of their new style apprenticeships so it would seem logical and fair to start with us and apply the rules.What can I do to get them to reconsider their decision as it is clearly not fair.What does the law say?
Featherdown - 14-Mar-18 @ 5:46 AM
Hi,I am on a modern apprenticeship and in my late 40s.I signed on with a company, attended and passed my exams so as far as the industry is concerned I am qualified.The company requires additional evidence of my competency via a portfolio.I should have been signed off and my pay uplifted to that agreed in our contract over two months ago but as the company hadn't planned properly it had insufficient qualified mentors available (a company requirement).The company acknowledged its failings so decided that it would automatically uplift the pay of those qualified with the completed portfolio.It decided that it would limit the date to a start date that was 10 days after I joined.I currently work over 10 hours per day drive over 100 miles per day to find a qualified mentor who has the capacity to mentor me for the remaining portfolio jobs.I feel very angry and frustrated because those who started after me and my cohort and may not have the experience we have had their pay uplifted whilst we flop around waiting for them to find suitably qualified mentors.I have queried this with HR and they said that they need to draw a line for the uplift and this is were they decided it needed to be.I find this very peculiar as my cohort and I are the first of their new style apprenticeships so it would seem logical and fair to start with us and apply the rules.What can I do to get them to reconsider their decision as it is clearly not fair.What does the law say?
Featherdown - 13-Mar-18 @ 6:15 AM
JPMV - Your Question:
My 18 year old son is an apprentice waiter. He works 5 days a week and has some on-the job training. He asked to do a Wine & Spirits Educational Trust (WSET) training programme. The Restaurant Manager agreed but said that my son would have to pay for the course and they 'may' refund this cost if he passes. He is on the 3 day course this week. He has not been given time off for the course. One of the days he has been told to take a holiday and when he he will work the remaining 4 days of this week; so in effect he is doing the course in his own time. Is the employer entitled to do this?

Our Response:
If your son requested to do the course, then the course should be done in his own time. It is not the employer's responsibility. The employer can give help and support where they can, but they are not obliged to grant him time off.
AnApprenticeship - 23-Jan-18 @ 11:11 AM
My 18 year old son is an apprentice waiter.He works 5 days a week and has some on-the job training.He asked to do a Wine & Spirits Educational Trust (WSET) training programme.The Restaurant Manager agreed but said that my son would have to pay for the course and they 'may' refund this cost if he passes.He is on the 3 day course this week.He has not been given time off for the course.One of the days he has been told to take a holiday and when he he will work the remaining 4 days of this week; so in effect he is doing the course in his own time.Is the employer entitled to do this?
JPMV - 22-Jan-18 @ 9:36 AM
@S - if you and the other staff are cleaning up fairly, then you can assume you should help. But if you are made to clean toilets on your own, and the other staff aren't then I'd complain to your employer or your apprenticeship provider.
RosieJ - 19-Jan-18 @ 12:57 PM
Hi I have started a dental nurse apprenticeship and for two days they have been making me clean toilets. I am 17 years old and one of the staff said not to wear gloves when cleaning the toilets. There is no mention of cleaning duties other than dental equipment in the job description. I am not happy and feel like I am being bullied. Where do I stand with this? As an apprentice am I expected to complete such tasks? the staff have said they have no cleaners so they all clean up. But its only been my first week!
S. - 18-Jan-18 @ 10:01 PM
im an apprentice accounts assistant I have completed my level 2 business admin and am set to start my level 3 business admin in late November 2017 my contract ends in may 2018If I do not complete my tech course by may can I continue to complete my tech course if my employer takes me on as a qualified accounts assistant or what happens if my employer does not take me on?
beth - 14-Nov-17 @ 4:55 PM
If it is under an apprenticeship contract, are there any rules regarding the content and the quality of training? Is there any related law to protect apprentices from being exploited as cheap labor in trial period?
k - 28-Feb-17 @ 3:07 PM
Dfer - Your Question:
My 17 son started an IT aprentership 6 weeks ago. He has not been given a contract {although he keeps asking} there is no talk of day release to continue his studies. nor does he get a pay slip { although he is being payed} The compny have just sacked him for being unprofessional.which he has not been given any specific reason. is this correct.? he is distraught and seems to have lost all confidence. can you advise please.

Our Response:
I am sorry to hear this. It depends what sort of apprenticeship contract your son is on. If he is on a Contract of Apprenticeship, it is more difficult to dismiss an employee. However, if he is on a an Apprenticeship Agreement, your son is considered to have the same rights as other employees and can be dismissed for the same reasons as standard employees which includes being within the probationary period. I can only suggest giving ACAS a call to see if the company is working within employment guidelines and/or his apprenticeship provider.
AnApprenticeship - 15-Aug-16 @ 11:44 AM
my 17 son started an IT aprentership 6 weeks ago. He has not been given a contract {although he keeps asking} there is no talk of day release to continue his studies. nor does he get a pay slip { although he is being payed} The compny have just sacked him for being unprofessional.which he has not been given any specific reason. is this correct.? he is distraught and seems to have lost all confidence. can you advise please.
Dfer - 14-Aug-16 @ 11:01 AM
I am 19 years old and I have been a Plumbing apprentice for nearly 3 years now. I am right at the end of my second year trying to move onto my third and I have been given an extension already by the college at the end of July and given until the end of August to get a whole bathroom done for my coursework. I am now two weeks away again from failing my course again because my boss hasn't tried to get a bathroom for me to do for my course work because "he is too busy and doesn't have the time". I am now being accused from my boss about not caring about my work. My boss has made me spend the last 3 years just passing him tools and not letting me do anything because I take longer than someone who has been in the industry for 20 years when trying to carry out tasks. I tried to pipe up a radiator which took me an hour to do as i kept getting called every 5 minutes trying to pass tools to my boss as he was downstairs with his toolbox. I have also been underpaid in my first year by £800 I am slowly coming to accept that maybe I am not going to pass my course now which I've spent the last two nearly 3 years of my life trying to achieve. Where do I go from here and what do I try to do incase all of this goes wrong again?
Ben - 7-Aug-16 @ 11:23 PM
Karls - Your Question:
2 weeks ago I completed my 2 year apprenticeship and turned 19 however I've still gotten payed 3.30 an hour and I thought it was going to go up to 5.30. Can he still pay me the lower amount as I've only been working there throughout a year of my training or should it have gone up!?

Our Response:
If you are over 19 and have been in your apprenticeship for tow years then you are entitled to the National Minimum wage for your age £5.30, see link here. You should therefore firstly read your contract and you may also wish to give ACAS a call regarding your best approach to your employer. You may also be entitled to back pay from the time you turned 19.
AnApprenticeship - 1-Jul-16 @ 12:57 PM
2 weeks ago I completed my 2 year apprenticeship and turned 19 however I've still gotten payed 3.30 an hour and I thought it was going to go up to 5.30. Can he still pay me the lower amount as I've only been working there throughout a year of my training or should it have gone up!?
Karls - 30-Jun-16 @ 8:25 PM
J - Your Question:
Hello I don't want to make this to long winded, but I have been working for a small plumbing and heating company owned by one man (my boss) for just over a year now. In this time I have been taken advantage of in my opinion.My boss gets me to work on his allotments and his home when we don't have any work on.He also only ever does Heating work (i.e boiler fits) as opposed to what I should be doing Toilets,Baths,Sinks ect.There is no regard for health and safety and he laughed it off when I did voice my concern.I am being paid right and am not working long hours, mainly due to the fact he takes 4/5 holidays a year. I hate moaning but please tell me I am not overreacting here and that he is in the wrong? Any one else experiencing similar problems. Thanks.

Our Response:
You would need to speak to your apprenticeship provider about this, especially if you are not covering the the aspects of your apprenticeship laid out in the contract and that are needed to attain your certificate. You can also try ACAS via the link here who will advise you on your options and rights.
AnApprenticeship - 31-May-16 @ 2:33 PM
Hello I don't want to make this to long winded, but I have been working for a small plumbing and heating company owned by one man (my boss) for just over a year now. In this time I have been taken advantage of in my opinion. My boss gets me to work on his allotments and his home when we don't have any work on. He also only ever does Heating work (i.e boiler fits) as opposed to what I should be doing Toilets,Baths,Sinks ect. There is no regard for health and safety and he laughed it off when i did voice my concern. I am being paid right and am not working long hours, mainly due to the fact he takes 4/5 holidays a year. I hate moaning but please tell me i am not overreacting here and that he is in the wrong? Any one else experiencing similar problems. Thanks.
J - 31-May-16 @ 10:31 AM
M - Your Question:
I have just started an apprenticeship as an estate agent, I have been working between 42 and 48 hours a week but am only 17. Is this ok?

Our Response:
If you have left school but are under the age of 18 then there are slightly different rules regarding working hours. As a young worker your working hours cannot be longer than 40 hours per week rather than the normal 48. Also, your employer must give you at least 12 hours off between shifts and at least 24 hours clear from working each week. Make sure that your employer is aware of these entitlements and speak up if they try to flout them. You can see this information via the link here. Should you need any advice regarding how to approach your employer, please give ACAS a call. I suggest you also read contract terms prior to calling.
AnApprenticeship - 15-Dec-15 @ 9:48 AM
I have just started an apprenticeship as an estate agent, I have been working between 42 and 48 hours a week but am only 17. Is this ok?
M - 12-Dec-15 @ 11:13 AM
My 16 year son has recently started an apprenticeship.He works in the workplace 4 days a week and attends college for 1.Could you please tell me if he should be getting paid for his days training at college?I was under the impression that he does but the person dealing with his wages says not.
emma - 11-Oct-15 @ 4:07 PM
Hi can someone please advise me.My son is 17 and has started an apprenticeship a few months ago in a small computer shop.He enjoys the work even though the boss is a bit of a bully, always telling him off.The main issue is the boss and two other staff use vapour e cigarettes constantly there is no ventilation in the front of the shop were my son works.The vapour is irritating his chest to the point he has a persistent cough he recently had a week off due to this, the GP says it could very well be the vapours.He had a clear chest after the week off but has started coughing again on his first day back.He tried to tell his boss he thought the vapours were the cause but his boss refused to listen insisting they are safe and said the GP was talking rubbish.I don't think there much data on these as yet no one is saying they are 100 per cent guaranteed not to cause a problem, all people will say is they are 95% better than tobacco.
Lorraine - 20-Aug-15 @ 7:40 PM
@bankie - I think in this case, given it is such a grey area and one that might affect your training package, you would have to give the National Apprenticeship helpline a call via the link here. I hope this helps.
AnApprenticeship - 19-Jun-15 @ 11:38 AM
I am currently employed by a building company on an apprenticeship,my employer has just asked me to register as self employed is this right .im only 6 months into my training
bankie - 17-Jun-15 @ 9:42 AM
@hollie - you may not be entitled to extra pay if you are on an apprenticeship as that is likely to be fixed. But you will be entitled to training and the hospital has a duty to do that. It is unlikely you will be left alone, but if you are concerned give Acas a call, they are pretty good at giving free advice in situations like this.
Alex - 4-Mar-15 @ 12:50 PM
I have an apprenticeship in a hospital and soon all the actual staff are going to be leaving the offoce and going onto new jobs and as they are both part time anyway both me and another apprentice are left in the office alone in the afternoons. When they leave there will be nobody to train us in the office and we will be on our own doing the work, do we have any entitlements i.e extra pay or anything?
hollie - 2-Mar-15 @ 11:20 AM
@Ilovehotdogs - If he has already made an informal complaint to the college and not had the result he wishes, then he can either take it up directly with his employer or make a formal complaint. Every organisation must have a complaints process. It can usually be accessed via the learning provider's website or your boyfriend can ask directly for a copy. This gov.uk link may also help here.
AnApprenticeship - 12-Nov-14 @ 9:59 AM
My boyfriend is on an apprentieship course studying accountancy but in his job that he found through his learning provider, he isn't doing any work even slightly related to accountancy... he's doing filing and being asked to do work in the warehouse! Is this allowed as he is being paid minimum wage for an apprentice? How can he go about fixing this? He has already raised the issue with his college but they said its better to have a job than no job at all and his work have said he needs to stay in the department he is already in.
ILoveHotdogs - 11-Nov-14 @ 3:32 PM
@bid d - If she has started the programme and wishes to continue caring for the elderly then she can can change employers and continue on the same apprenticeship programme. However, if she wants to have a change in direction and new apprenticeship course; there is nothing to stop her having more than one apprenticeship. I suggest she speak to her advisor about leaving the other course and/or The National Apprenticeship Service helpdesk will be able to give more information and point her in the right direction.I hope she manages to find the right one.
AnApprenticeship - 20-Oct-14 @ 10:54 AM
hi my daughter started an apprenticeship in caring for the elderley, worked 4 days then left,says she didnt like it, but I think working was just a shock to her, can she start another apprenticeship in a different kind of work or is 1 apprenticeship the limit thanks
bid d - 19-Oct-14 @ 11:40 AM
@wtvip Yes, all employed apprentices get a wage. The current 'apprentice National Minimum Wage' is currently £2.68 per hour and applies to all 16 to 18 year olds and to those aged 19 and over in the first year of their apprenticeship. I suggest getting in touch with the organisers to try and find out why your children aren't. I hope this helps.
AnApprenticeship - 15-Oct-14 @ 12:08 PM
both my children are not being paid when at college. Both are in their first year of an apprenticeship she is 17 and he is 19 .Can you please help me out with there rights
witvip - 14-Oct-14 @ 9:08 PM
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